Privacy Policy
Cap City Services LLC ("Cap City Services", "we", "us") respects your privacy. This policy explains what information we collect through this website and our roof assessment services, how we use it, and the choices you have.
Information we collect
- Contact details you provide — name, phone number, email address, and property address when you request a free roof assessment or contact us.
- Service information — details about your roof, appointments, quotes, and completed work.
- Technical data — basic, non-identifying browser and device information collected by our hosting provider for security and performance.
How we use your information
- To schedule and perform roof assessments, quotes, and rejuvenation treatments.
- To communicate with you about your request by phone, email, or — only if you have opted in — SMS text message.
- To send occasional promotional offers about our services when you have consented to receive them.
- To meet legal, warranty, and record-keeping obligations.
SMS / text messaging
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You only receive text messages from Cap City Services if you check the SMS consent box on our website form. Consent is optional and is not a condition of purchase. You can opt out at any time by replying STOP; reply HELP for assistance. Full program details are on our SMS Program page.
Sharing of information
We do not sell or rent your personal information. We share it only with service providers who help us operate (for example our CRM, scheduling, and messaging platforms), each bound to use it solely on our behalf, or when required by law.
Data retention & security
We keep customer records for as long as needed to provide services, honor warranties, and meet legal requirements. We use reasonable administrative and technical safeguards to protect your information.
Your choices
- Opt out of SMS at any time by replying STOP.
- Ask us to update or delete your contact information by emailing mikeh2265@gmail.com or calling (504) 441-8143.
Contact
Cap City Services · mikeh2265@gmail.com · (504) 441-8143